We receive a lot of questions about playing casino games in the UK and Europe. On this frequently asked questions page ( FAQs ) we will provide our answers to the questions most commonly asked by casinos-rus.com visitors. We love it when you send us messages with questions that you have or suggestions for our website. Please use our contact us forum to get in touch with us. We review all incoming support requests and assign a priority level, usually responding to all support requests in 3 days or less.


Is Online Betting Legal?

In the United Kingdom online betting is legal and regulated in all forms including lottery, bingo, casino, poker and sports betting. Many other countries in Europe also have legal and regulated i-Betting such as Italy, Germany, France and Sweden for example. On casinos-rus.com we review both UK online casinos and casino Euro no deposit bonus offers.


What are your hours of operation?

Since we exist in Cyberspace Casinos-rus.com is able to operate 24 hours a day, 7 days a week. Our support staff available from 8 AM until 8 PM. The best way to reach our support team is through the contact us page listed in our main menu.


Can you help me get paid?

We will certainly try to help you get paid any money that is owed to you! Our team has experience recovering unpaid funds for players in the past and we will work as your liaison for the purpose of recovering your funds. We do not charge or accept any kinds of fees. Our recovery services are 100% free.


Do you provide odds?

We do not provide odds in the sense that we’re not online bookmakers creating the odds. We will post odds from the bookies sometimes on our site. These odds are subject to change frequently and often. Casino players and sporting punters should always check with the latest online odds provided by the bookmaker.